The mission of the organization is to improve the health of the people in our communities every day, with quality and compassion.

General Hospitals , Health

Inpatient healthcare services - providing inpatient community-based medicine and tertiary care to the surrounding region. Services are available to individuals regardless of their ability to pay. During fy17, baystate franklin medical center provided 19,327 patient days of inpatient services, with 5,163 discharges. outpatient healthcare services - providing outpatient clinical services to the surrounding region. Services are available to individuals regardless of their ability to pay. During fy17, baystate franklin medical center had 86,740 outpatient visits. emergency department services - providing emergency department services to the surrounding region. Services are available to individuals regardless of their ability to pay. During fy17, baystate franklin medical center had 24,407 emergency department visits.